Gaming should be a source of fun, not stress. 1333but believes every member has the right to practice responsible gaming, and we are committed to making that possible.
At 1333but, you stay in control of your gaming
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically block any further deposits.
Take a break from gaming for 24 to 72 hours. During a cooling-off period, you can still log in to your account but will not be able to place any bets.
Lock your account for anywhere from 30 days to permanently. During self-exclusion, no new account can be created using your registered email address.
View a clear, complete history of your gaming activity, deposits, withdrawals, and wins and losses at any time.
Set a limit on how long you play in one session. You will receive an automatic reminder when your time is up.
If you have any concerns about your gaming, reach out to our support team. It's completely free and confidential.
It is important to recognise when gaming is shifting from entertainment to a problem. If you notice any of the signs below, it may be a signal that you need help.
Keep in mind: There is no shame in experiencing these signs. Many people face this challenge. Seeking help at the right time is the smart thing to do.
The 1333but support team is always ready to help you without judgment. Chat with us live.
You are spending more than planned and feel unable to control your betting.
You feel the urge to keep betting after a loss in order to win back the money you lost.
Unable to focus on family, friends, or work because of gaming.
Taking on debt or hiding spending from your family to fund gaming.
Feeling irritable, anxious, or having trouble sleeping when you cannot game.
You keep telling yourself "just one more time" but cannot stop — you are losing control.
Ask yourself the following questions. If you answer "yes" to most of them, it may be time to review your gaming habits.
If most of your answers are "Yes" or "Often": Please contact us or use the self-exclusion feature.
Stay protected in just a few simple steps
Log in to 1333but and go to the "Account Settings" section.
Click on the "Responsible Gaming" option.
Choose a Deposit Limit, Cooling-Off, or Self-Exclusion.
Confirm your selected limit. It will take effect immediately.
If you are unable to update your settings on your own, contact our Live Chat support and we will set the limits on your behalf.
1333but believes gaming is a form of entertainment, not a reliable source of income. Online gaming and betting can be enjoyable, but without proper control, they can lead to serious problems. That's why responsible gaming is essential for every member.
Online gaming is growing fast in Bangladesh, with people of all ages enjoying it on their smartphones. But alongside the excitement comes real risk — especially when gaming starts to feel out of control. 1333but acknowledges this reality and is committed to helping members play responsibly.
Responsible gaming at 1333but is built on several core principles. First, no one under the age of 18 is permitted on the platform, and strict age verification measures are in place. Second, members are provided with multiple tools to manage and control their own gaming activity.
When our system detects a concerning change in a member's gaming pattern, an alert is sent automatically. This is not just a business decision — it reflects our genuine commitment to our members' well-being.
Responsible gaming is not about quitting — it is about maintaining the right balance. A few healthy habits can keep gaming enjoyable at all times:
If you believe a family member is struggling with a gaming addiction, approach the conversation with empathy rather than confrontation. 1333but's support team can also guide you on how to help them.
If the person is a 1333but member and you are concerned about them, please reach out to us. We will help you take the right steps.
1333but has strict measures in place to prevent anyone under 18 from accessing the platform. If you have children or teenagers at home, keep your device locked with a password and never leave it unattended while logged in to your 1333but account.
Are you or someone you know struggling with gaming addiction? Our support team is ready to help right now.
Go to supportAnswers to our members' most frequently asked questions