1333but FAQ –
All Your Questions Answered Here

No. Under 1333but's policies, only one account per person is permitted. Creating multiple accounts may result in all accounts being suspended and balances forfeited. If you have an issue with an existing account, please contact support directly.

Yes, 1333but is strictly for users aged 18 and above. Age is verified at the time of registration. Minors are not permitted to create accounts, and rightly so. Responsible gaming is our top priority.

Yes, however your mobile number or email can only be updated through the support team after completing identity verification (KYC). For security reasons, this change cannot be made automatically — please contact us directly via Live Chat.

After logging in, go to the "Deposit" section. Choose your preferred payment method (mobile banking or e-wallet), enter the amount, and follow the instructions. In most cases, deposits are credited instantly.

The minimum deposit amount on 1333but may vary depending on the payment method. Generally, you can start with a very small amount, which is convenient for new members. Visit the deposit page or contact support for the latest information.

First, try refreshing the page. If the balance still doesn't appear, contact live chat with your transaction ID or a screenshot. Delays of 5–15 minutes are normal during peak hours, but if it has been more than 30 minutes, please notify support immediately.

1333but generally does not charge any fees for deposits. However, your mobile banking or e-wallet provider may apply their own transaction fees. Please review your payment provider's terms and conditions before making a deposit.

Typically, once a withdrawal request is approved, funds arrive in your mobile banking or e-wallet within 5–30 minutes. In some cases, KYC verification or bank processing may take up to 24 hours.

Yes, KYC (Know Your Customer) verification is required for your first withdrawal or for amounts above a certain threshold, as a security and fraud prevention measure. Submit a copy of your national ID or passport to complete verification.

If your withdrawal is rejected, you will typically be notified of the reason by email. Common reasons include incomplete KYC, unmet wagering requirements, or mismatched account details. Contact us via live chat for more information.

Your welcome bonus is activated automatically when you make your first deposit after registering. For full details on the bonus amount and terms, On the Promotions Page here. Please note that bonus claims are subject to a specific time limit.

A wagering requirement means you must place a certain amount in bets before you can withdraw your bonus funds. For example, a 5x wagering requirement on a BDT 100 bonus means you need to wager BDT 500 in total. The contribution rate toward meeting this requirement may vary by game.

Send your referral code or link from your account to a friend. When your friend registers using that link and makes their first deposit, you will receive a referral bonus. There is no limit to referral bonuses – the more friends you bring in, the more you earn.

When a bonus expires, the bonus balance is forfeited — but your original deposit remains intact. Try to complete the wagering requirement as soon as possible after receiving a bonus.

The 1333but Android app is available directly from our Download Page It is completely free to download and install. The app is lightweight and runs on any Android phone.

If you get disconnected, any active bets are safely recorded by the system. Once you reconnect, you will be able to see your game results. If anything seems off, please contact the support team.

Yes, 1333but's Fish Game is fully mobile-optimized. Whether you play on a browser or the app, you'll enjoy a great experience — with the app offering smoother graphics and faster loading.

Yes, all games on 1333but use Random Number Generator (RNG) technology, ensuring every outcome is completely random and fair. No strategy or method can guarantee a specific win.